Privacy Policy
Effective Date:June 15, 2026
Stillwell Trading Co. respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, join our email list, contact us, or interact with our online advertising.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, shipping address, billing address, phone number, payment details, and any information you submit through forms, checkout, email signup, or customer service communication.
We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, referring website, time spent on the site, and interactions with our products, pages, and ads.
How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Communicate with you about purchases, shipping, returns, or customer service needs
Send marketing emails if you have opted in
Improve our website, products, and customer experience
Measure website traffic and advertising performance
Show relevant ads through platforms such as Google and Meta
Prevent fraud, protect our business, and comply with legal obligations
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar tracking technologies to improve site performance, understand visitor behavior, measure advertising results, and provide a better shopping experience.
These technologies may be used by Stillwell Trading Co. and trusted third-party services, including Google, Meta, Wix, payment processors, shipping providers, email marketing platforms, analytics tools, and advertising partners.
You can adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.
Google Analytics, Google Ads, and Enhanced Conversions
We may use Google tools, including Google Analytics, Google Ads, Google Tag, and enhanced conversions, to understand website activity, measure ad performance, and improve our marketing.
Enhanced conversions may use customer-provided information, such as an email address entered during checkout, to help match ad interactions with purchases or other website actions. This information is processed in a privacy-conscious way and used for conversion measurement and advertising performance.
Email Marketing
If you join our email list, we may send you updates, product features, gift ideas, promotions, or brand news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.
We do not sell your email list information to unrelated third parties.
Payment Information
Payments are processed through secure third-party payment providers. Stillwell Trading Co. does not store full credit card numbers on our website. Payment providers may collect and process payment information according to their own privacy and security practices.
Sharing Information with Service Providers
We may share necessary information with trusted service providers who help us operate our business, including website hosting, payment processing, order fulfillment, shipping, email marketing, analytics, advertising, fraud prevention, and customer support.
These service providers are only given information needed to perform their services.
Advertising and Remarketing
We may use advertising platforms such as Google Ads and Meta Ads to show Stillwell Trading Co. ads to people who have visited our website or interacted with our content. These platforms may use cookies, pixels, or similar technologies to help deliver relevant ads and measure performance.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Depending on how you interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, order details, payment-related information, device information, IP address, website activity, and interactions with our ads or emails.
California residents may have the right to:
Request to know what personal information we collect, use, disclose, or share
Request access to the personal information we have collected about you
Request correction of inaccurate personal information
Request deletion of certain personal information, subject to legal or business exceptions
Opt out of the sale or sharing of personal information, where applicable
Limit the use of sensitive personal information, where applicable
Not be discriminated against for exercising privacy rights
Stillwell Trading Co. does not sell personal information for money. However, some privacy laws define “sharing” broadly and may include the use of cookies, pixels, or similar technologies for targeted advertising or remarketing.
We may share limited information with trusted service providers who help us operate our website, process orders, deliver products, send emails, measure advertising performance, provide analytics, prevent fraud, and improve the customer experience.
To make a privacy request, please contact us at:
We may need to verify your identity before completing your request. You may also designate an authorized agent to make a request on your behalf, where permitted by law.
Your Privacy Choices
You may:
Unsubscribe from marketing emails at any time
Adjust cookie settings in your browser
Opt out of certain personalized ads through your browser, device, or ad platform settings
Contact us to request access, correction, or deletion of your personal information, where applicable
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, payment system, or online transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party sites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Stillwell Trading Co.
kens@stillwelltradingco.com